"I'm a professor at Mendoza College of Business and the director of the Center for Business Communication. On weekends, I'm also an usher at the Basilica. A few years back, the head of campus ministry asked for volunteers to be ushers. Nobody else stepped up except me, and I've stuck with it ever since."
             "What's the most challenging part of being an usher?"
"Reinventing the process every week. As it was today, we normally have two to four ushers every week. But on big mass days, like football weekends, midnight vigil, and Easter, we need twelve or more for the crowd. So for each mass, we ask some members of the congregation to be temporary ushers, we train them briefly, and work with them for the duration of that mass. It starts all over again when the next mass starts."